Orders with FREE Shipping are processed and shipped within 7 – 9 business days of purchase. Paid shipping will have your order processed and shipped within 5 – 7 business days of purchase. For orders in the United States, it’ll take approximately another 2 to 5 business days for it to arrive. International orders will take anywhere from 5 to 14 business days to arrive. When your order ships, your tracking info is automatically sent to you via the email you provided during checkout. If you have questions about your tracking, simply reach out to us at support@kraalcanvas.com

You may cancel or amend your order within 24 hours of purchase. We are committed to our customers and want you to be happy. We stand by our product and offer a 100% customer satisfaction guarantee. Just return the product to us undamaged and we will refund you. Custom orders are the only products on the site that are FINAL SALE items.

*NOTE: Our return policy lasts 7 days, if 7 days have gone by since you received your products, we unfortunately cannot offer a refund or exchange. We do not provide pre-paid shipping packages to send products back to us. You must send back unwanted product at your own expense.

We offer wholesale pricing on a very limited basis. Please email support@kraalcanvas.com for more information.

All U.S. orders are shipped via UPS/USPS and FedEx.
We accept all major credit cards through our merchant service provider PAYPAL.

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